Terms & Conditions

By placing an order and confirming payment on the website of Spray Technologies Aerosols you are entering a legally binding contract in accordance with the following terms and conditions of a sale.

Age

It is a criminal offence to knowingly sell aerosol paint to any person under the age of 16. By purchasing from this website using a credit/debit card you confirm that you are over the age of 18, or are not acting for someone who is under the age of 18.

Goods

Specifications on this website of the goods to be sold may be altered as a result of our continuous efforts to improve quality and performance.

Availability

All colours are generally available. If for any reason an item is subsequently found to be unavailable when collating your order then we will contact you to decide immediate action.

Prices

The price of the goods shall be the price listed on the website on the date of your order. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full.

Ordering

We will treat each order for goods, which is confirmed when you proceed from the relevant payment screen, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to availability, with the quantity and specification of goods set out in your order. We shall confirm each order by email and such confirmation shall be our acceptance of the contract between us.

If you have any problems when attempting to order online, technical or otherwise, telephone us on 01388600078 or email sales@spraytechnologiesaerosols.com

Payment

Payment may be made by any method stated on our website. Goods will not be shipped until payment is made in full.

Delivery

Delivery shall be made at the address specified by you at the time of purchase. Goods are usually dispatched within 24 hours but delivery times quoted are approximate only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be out of our control. We strongly advise that if the goods are required for a specific date, that they are ordered in advance to avoid any disappointment. Risk of damage or loss of the goods shall pass to you at the time of delivery to the specified delivery address.

Returns

Spray Technologies UK wants you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order, Spray Technologies UK will refund the value of the goods supplied providing that you first notify us of your intention to cancel using the procedure outlined here and providing the goods together with the original invoice are returned to Spray Technologies UK in perfect condition to the address specified within seven working days after the day of delivery. A certificate of posting should be obtained as we cannot be held responsible for the non delivery of the goods to our address without it. Unfortunately we are unable to refund for any custom mixed colours. All returns and exchanged must be notified within 30 days of purchase. This includes any faulty, damaged or unwanted products. We do not offer any exchanges or refunds outside of the 30 days of purchase.

Please note: As we are using a third party courier we can not accept any liability or compensate for any missed or late deliveries.

Spray Technologies UK have the right to refuse any refunds or exchanges, please call to discuss any issues with your purchase.

Please fill out the Exchange and Return form and email to sales@spraytechnologiesaerosols.com and then return goods to Spray Technologies UK, Unit 2, Westgate Road, Bishop Auckland, Country Durham, DL14 7AX.

Damaged or defective goods

If, in the unlikely event your goods arrive in a damaged condition or are defective you must inform us as soon as possible stating the invoice number and the nature of the defect or shortage. Failure to do so will deem that you have accepted the goods. If for any reason a replacement is not available for a damaged or defective item then Spray Technologies UK will refund the value of the returned goods to the original payment method.

Nothing in these conditions will reduce your statutory rights relating to faulty of misdescribed goods. For further information about your statutory rights please contact your local authority trading Standards Department of Citizen's Advice Bureau.